Technical Service Providers

As part of their participation in the NPFMS accredited businesses can access reduced cost diagnostics through the following providers.

Phosyn Analytical 

Phosyn Analytical was established in 2001 and provides nutritional analysis of soil and media, plant tissue (including fruit, vegetables and grains) and water samples across the agricultural, horticultural, amenity and environmental sectors.

FMS Accredited businesses receive a discount of 15% off all services offered by Phosyn Analytical
Businesses wanting to take up this offer should contact NGIA on (02) 8861 5100 or and request a special code to enable them to receive the quoted discount offered by Phosyn Analytical. The complete range of services offered by Phosyn Analytical can be found on their website at

Grow Help Australia

Grow Help Australia is a service offered through the Queensland Department of Agriculture which provides pest and disease diagnostic services for all horticultural crops. FMS accredited businesses are eligible for  ten free diagnostic tests each year with further tests available at a significant discount. For further information on the services available to production nurseries through Grow Help Australia please visit the website below.

NPFMS Technical Advisors 

Businesses engaged in the NPFMS can be supported by NPFMS technical advisors appointed by NGIA.  NPFMS technical advisors must meet a number of criteria including but not limited to:

  • tertiary qualifications appropriate to horticulture, plant science agriculture or environmental management (majoring in plant based content)
  • technical competence in production nursery practices,
  • chemical application certification

NPFMS technical advisors may be able to assist businesses in a number of ways such as preparing to meet audit requirements or through the provision of technical advice to improve on farm operations.

Technical advisors may be available through levy funded mechanisms or through a fee for service basis.

The following lists the currently appointed NPFMS Technical Advisors.


John McDonald – BioSecure HACCP businesses only

John joined NGIA in Dec 2015 to lead the industry biosecurity program. Prior to this John previously worked with NGIQ for a number of years as an industry development manager. John has extensive experience in the nursery industry with a broad knowledge of nursery production practices and an in-depth knowledge of the NPFMS.

John holds the following qualifications and training:

  • Graduate Certificate in Plant Biosecurity
  • Associate Diploma of Plant Protection
  • Advanced Diploma of Horticulture
  • Advanced Diploma of Nursery Production
  • Lead Auditor Training
  • AusChem accredited


Lex McMullin – Queensland and Northern New South Wales.

Lex has considerable experience in the industry as a private consultant and having previously been a nursery production manager. After this Lex was employed by NGIQ where he has spent a number of years auditing the Nursery Production FMS in Queensland and providing technical extension to growers under the rural Water Use Initiative. Lex has an extensive knowledge of irrigation management and has provided consultation services to the broader horticultural sector on this topic over a number of years.

Lex holds the following qualifications and training:

  • Bachelor of Applied Science (Horticultural Technology)
  • Diploma of Irrigation Management
  • Lead Auditor Training
  • ChemCert accredited


Tony Filippi – BioSecure HACCP businesses only

Joining NGIA in March 2017 as a Biosecurity Certification Officer, Tony has over 30 years’ experience in horticulture. Across his career, Tony has worked in many of the temperate perennial fruit crop industries including; citrus, grapes, avocados, stone and pome fruit, with roles ranging from; grower services, pest and disease scout, though to grower and DAWR certified export officer. This diverse background, along with extensive experience in on-farm certification through to export programs, provides Tony with a strong affinity to relate to growers’ on-farm issues. Tony is also completing a Bachelor of Horticulture through Charles Sturt University.

Tony holds the following qualifications and training:

  • Diploma of Horticulture
  • Certificate IV in Training and Assessment
  • Lead Auditor Training
  • AusChem accredited


Chris O’Connor  – New South Wales

Chris has a number of years’ experience in the industry having previously been employed by Bunnings and Mitre 10 buying plants in state and national roles. In 2012 Chris joined NGIA focusing on industry technical and policy issues and his involvement in these areas has provided him with a solid background underpinning his knowledge of the NPFMS.

Chris holds the following qualifications and training:

  • Graduate Certificate in Sustainable Agriculture
  • Bachelor of Horticulture
  • Diploma of Business
  • Diploma of Quality Auditing
  • Certificate IV in Training and Assessment
  • ChemCert accredited


Grant Dalwood – South Australia.

Grant has had 30 years within industry including time as a production nursery owner, Industry Development Officer with NGISA and most recently as the chief executive officer of NGISA. Grant also undertakes audits for PIRSA – Biosecurity SA. During all of these roles Grant has built considerable experience with the NPFMS program and is able to contribute a wealth of knowledge to growers.

Grant holds the following qualifications and training:

  • Diploma of Technology in Planning
  • Advanced Diploma of Horticulture
  • Leading Management Systems Auditor
  • ChemCert accredited
  • Waterworks certificate


David Reid – Victoria, South Western New South Wales and Tasmania

David is the Policy and Technical manager at NGIV where he focuses upon state policy and technical issues and immediately prior to this, David was the NGIV Industry Development Officer. Before working for NGIV, David was employed by the Victorian Department of Primary industries in a number of diverse roles. David’s extensive involvement in auditing the NPFMS for Victorian businesses and his prior employment with the DPI enables him to bring a considerable experience to growers in the NPFMS.

David holds the following qualifications and training:

  • Master of Environment (Biosecurity/Public Policy)
  • Bachelor of Science (Botany)
  • Lead Auditor Training
  • ChemCert accredited


Steve Blyth – Western Australia and Northern Territory

Currently a TAFE lecturer in horticulture, Steve holds a considerable knowledge of production nursery management. Steve’s experience includes firsthand familiarity of the NPFMS program gained through 20 years of owning his own production nursery which was NIASA accredited.

Steve holds the following qualifications and training:

  • Advanced Diploma of Horticulture
  • Certificate IV in Training and Assessment
  • Lead Auditor Training
  • ChemCert accredited



Technical support for industry may be provided by NGIA under a funded project(s) or through the various state/territory Nursery & Garden Industry peak bodies as a member benefit or a fee for service activity.  Please contact the relevant body to seek information on the services provided.


National (NGIA) – 02 8861 5100. Email:


Queensland (NGIQ) – 07 3277 7900. Email:


New South Wales (NGINA) – 02 9679 1472. Email:


Victoria (NGIV) – 03 9576 0599. Email:


Tasmania (NGIT) – or


South Australia (NGISA) – 08 8372 6822. Email:


Western Australia (NGIWA) – 0419 930 008. Email:


Northern Territory (NGINT) – 08 8983 3810. Email: